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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets or participate in games through King Johnnie Casino. They are intended to help players understand how bets are accepted, settled and managed. By using the website, you agree to follow these rules, together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a particular game or promotion.
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General betting conditions
You must read and understand the relevant rules before placing a bet. Game-specific rules, information panels, pay tables and betting screens form part of the conditions that apply to your participation. If a game has rules that differ from these general conditions, the game rules will normally apply to that game. Where there is any inconsistency, the applicable site terms and published rules will be used to interpret the relevant transaction.
Table of contents
You are responsible for using the correct account, selecting the intended game and checking all bet details before confirming a wager. This includes the stake amount, selected options, number of lines or rounds, odds where shown, and any available features. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the applicable rules expressly allow this.
- You must be legally permitted to gamble in your location and meet all applicable age requirements.
- You must provide accurate and current information when registering and using an account.
- You must keep your login details secure and must not allow another person to use your account.
- You may only use payment methods that belong to you or that you are authorised to use.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You should check that your device, internet connection and software are working correctly before placing a bet.
King Johnnie Casino may apply account, game, transaction or betting limits in accordance with applicable requirements and internal controls. Limits may also be available as part of responsible gambling tools. Any limit shown to you should be reviewed carefully before you confirm a bet, as limits may affect the amount, frequency or type of activity permitted.
A bet is generally treated as accepted when it is recorded by the website or its authorised systems. A message, receipt, bet history entry or other confirmation may be provided, but you should not rely only on a screen display. If a bet does not appear to have been accepted, do not assume that it was placed. Check your account history before attempting to place the same bet again.
Game results and settlement
Games are settled using the official result generated or recorded by the relevant game system. Results may be based on random outcomes, published sporting or event results, or another method described in the applicable game rules. A result will be final once it has been verified and recorded in the normal course of operation, subject to correction where a clear error, technical issue or irregularity has occurred.
For casino games, the outcome shown by the game may determine whether a wager wins or loses. Pay tables and game information explain the available combinations, features and prizes. Progressive, pooled or variable prizes, where available, may be subject to additional rules shown with the relevant game. You should review the displayed information before participating.
For betting on events, settlement may depend on the official result, the status of the event and the market rules. Markets may be voided, suspended or settled in a different way if an event is postponed, abandoned, interrupted, rescheduled or materially changed. The relevant market rules will determine how these situations are handled.
Errors, interruptions and unusual activity
If a bet is accepted because of an obvious pricing, display, software or technical error, the bet may be reviewed and corrected or voided in line with the applicable rules. This may include an incorrect stake, incorrect odds, incorrect payout information or a bet placed after an event or outcome should no longer have been available. Where appropriate, the original stake may be returned rather than a mistaken payout being honoured.
A game or betting market may be suspended or unavailable because of maintenance, technical problems, communication failures, security concerns or other operational reasons. A temporary interruption does not by itself confirm that a bet has been accepted. You should check your transaction or betting history once the service is available again.
- The final result is determined by the applicable game or market rules.
- A bet may be reviewed if there is an obvious error or system malfunction.
- Duplicate bets caused by a technical issue may be investigated.
- Suspicious, irregular or potentially fraudulent activity may be referred for review.
- Records held by the website may be used to confirm the details and status of a bet.
Payments, winnings and account records
Winnings and returned stakes are credited to the relevant player account after the bet has been settled. The amount credited will depend on the result, stake, displayed rules and any lawful adjustments. A balance shown in an account may include funds that are subject to verification, withdrawal conditions, pending transactions or other restrictions explained in the applicable terms.
Before processing withdrawals or certain transactions, King Johnnie Casino may need to verify your identity, age, account information, payment method or source of funds. You should provide requested documents promptly and ensure that documents are genuine, current and readable. A withdrawal or payment may be delayed, declined or reversed where verification is incomplete, information is inaccurate, or a transaction does not meet the applicable requirements.
You should review your account balance and betting history regularly. If you notice a transaction, result or balance that appears incorrect, raise the issue as soon as possible through the available support process. Keep any relevant reference information, screenshots or transaction details, while avoiding the disclosure of your password or other security information.
Taxes or other reporting obligations may apply to gambling activity depending on your circumstances and applicable Australian law. You are responsible for obtaining independent advice where necessary. Nothing on the website should be treated as personal financial, legal or tax advice.
Promotions and special offers
Promotional bets, bonuses, free plays and other offers are subject to the specific terms displayed with the offer. These terms may explain eligibility, qualifying bets, expiry, wagering requirements, game restrictions, maximum values and withdrawal conditions. If promotional terms conflict with a general betting rule, the promotional terms may apply to the relevant offer. Do not participate in an offer unless you understand its conditions.
Responsible play, complaints and rule changes
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose, set a budget before you start and take regular breaks. Do not chase losses, borrow money to gamble, or continue playing because you feel pressured to win back an earlier result.
- Set personal spending and time limits before playing.
- Use available deposit, loss, session or activity controls where offered.
- Consider a break or account closure if gambling is becoming difficult to control.
- Do not gamble while affected by alcohol, medication or other substances.
- Seek independent support if gambling is affecting your finances, work, relationships or wellbeing.
If you believe a bet has been settled incorrectly or you have a question about these rules, contact King Johnnie Casino through the support option provided on the website. Include enough information for the matter to be investigated, such as your account details, the relevant game or market, the approximate date and time, and any transaction or bet reference shown in your history. Never include your password in a complaint or support request.
Complaints will be reviewed using available account, transaction and system records. Additional information may be requested to confirm the facts. The outcome and any available review process will be communicated through the support channel used for the complaint. Separate procedures may apply to privacy concerns, identity verification matters or responsible gambling requests.
These Betting Rules may be updated from time to time to reflect changes to games, systems, legal requirements, operational procedures or responsible gambling practices. The current version published on the website applies from the stated effective date or, where no date is shown, from publication. You should review the rules regularly and before placing bets. If you do not agree with an updated rule, you should stop using the relevant service and follow the available account closure or support process.
If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These rules do not remove any rights or protections that cannot lawfully be excluded under applicable Australian law.
